Major Online Outage Impacts Dozens Sites and Applications

An extensive web outage has impacted numerous online platforms and mobile apps worldwide, and users noting issues getting online due to difficulties at Amazon’s web hosting service.

The affected apps include the social media app Snapchat, the gaming platform Roblox, Signal, and Duolingo, in addition to several Amazon-owned services like its primary shopping platform and the Ring doorbell doorbell company.

Throughout Britain, Lloyds bank was impacted as well as its branches Halifax and Bank of Scotland, while there were additional accounts of difficulties reaching the HM Revenue and Customs site on the start of the week. Also in the UK, several Ring device owners used online platforms to complain their doorbells were failing.

Solely in the United Kingdom, accounts of disruptions on individual applications reached the many thousands for every service.

The company stated that the outage originated in the eastern region of the US at AWS, a unit that supplies crucial online backbone for numerous firms, who rent out capacity on Amazon servers. Amazon Web Services is the most extensive web hosting service.

Soon after the start of the day (PDT) in the US (8am BST), Amazon confirmed “higher failure rates and slowdowns” for AWS services in a zone on the Atlantic seaboard of the United States. The ripple effect appeared to disrupt platforms globally, and the Downdetector site showing issues with the same sites in different parts of the world.

The monitoring service Thousand Eyes, a service that monitors web disruptions, also reported a increase in outages on that morning, including several cases situated in the Virginia area, the site of Amazon’s US-East-1 region where the company stated the issues began.